Refund policy

All Sales Are Final

Thank you for shopping with sc0rpia. Because our items are handmade and/or made in small batches, we do not accept returns or exchanges, and all purchases are final sale.

By placing an order with us, you acknowledge and agree to this policy.

Why We Don't Accept Returns

Our products are handmade and/or produced in small batches. As a result:

Slight variations in color, print placement, stitching, fabric texture, and finish between different units of the same product are normal and expected — they are a natural result of the handmade production process, not a defect.
Colors may also appear slightly different depending on your device's screen settings.

Because each item may vary slightly, and to keep our small shop sustainable, we are unable to offer returns, exchanges, or refunds for reasons such as change of mind, incorrect size ordered, or expected minor variation from the product photos.

Damaged or Incorrect Items

While all sales are final, we want you to be happy with what you receive. If your order arrives damaged, defective, or if we shipped you the wrong item, please contact us at shopthesc0rpia@gmail.com within [X]*** days of delivery, including:

Your order number;
A description of the issue; and
A clear photo of the item and, if applicable, the shipping packaging.

We will review your claim and, at our discretion, offer a replacement, store credit, or other resolution for verified damaged, defective, or incorrect items. This is a courtesy review process and does not change the final-sale nature of your purchase for any other reason.

Order Cancellations

Because we begin preparing orders quickly (and some items are made to order), we may not be able to cancel or modify an order once it has been placed. If you need to request a cancellation, contact us at shopthesc0rpia@gmail.com as soon as possible — we'll do our best to accommodate the request if the order has not yet been processed or shipped, but we cannot guarantee it.

Sizing

Please review our size chart carefully before ordering, as we are unable to offer exchanges for sizing issues. If you have questions about fit before placing your order, contact us at shopthesc0rpia@gmail.com and we're happy to help.

Lost or Stolen Packages

Once an order has shipped and tracking shows delivery to the address provided at checkout, we are not responsible for packages that are lost, stolen, or misdelivered due to carrier error or an incorrect address provided by the customer. We're happy to help you file a claim with the shipping carrier where applicable.

Your Legal Rights

Nothing in this policy is intended to limit any consumer protection right you may have under applicable law that cannot be waived. If any part of this policy conflicts with a right guaranteed to you under applicable law, that part of the policy will not apply to the extent required by law.